Congratulations on the purchase of your new Avalon home. We want you to be as delighted with your home many years from now as the day you moved in. Our "Avalon Cares" customer service program is with you for a full year after you move in. If you have a service concern, please complete the appropriate Service Request Form provided below. You can email it to our Warranty Administrator, at Joanne@avalonmasterbuilder.com or fax it to 226-4546 and our service department will respond to your concern promptly.

Service Request Forms

3 Month Service Request Form

6 Month Service Request Form

Year End Service Request Form

Home Owners Service Request Form

Home Maintenance Program

To keep your home operating efficiently and looking new we recommend a spring and fall maintenance check. For your convenience we have provided a Spring and Fall Maintenance Checklist below. Please call us if you have any questions.

Spring-Summer Maintenance Checklist

Fall-Winter Maintenance Checklist